E-Darbar
E-Darbar is an innovative initiative introduced and implemented for the first time in the Bhandara District Police Force. Earlier, police officers and personnel in the district used to send their complaints and grievances through postal correspondence. The process of resolving these complaints often took considerable time. Consequently, police officers and personnel had to repeatedly take time out from their duties and visit offices, causing inconvenience. Further, officers and personnel who were on leave were sometimes unable to remain present at the scheduled time of the Darbar.
Through this innovative E-Darbar initiative, police officers and personnel from across the district can directly bring their queries and grievances to the notice of the Superintendent of Police. They can also raise issues relating to administrative delays by senior officers or ministerial staff in matters concerning their personal service-related work.
The issues commonly raised include medical bills, problems in police residential quarters, pending promotions, pay fixation and family-related difficulties. The Superintendent of Police gives necessary directions to the concerned ministerial staff and police officers from time to time to resolve these grievances. The remaining complaints are promptly followed up at the higher level so that they can be resolved as early as possible.
Through this innovative E-Darbar initiative, police officers and personnel from across the district can directly bring their queries and grievances to the notice of the Superintendent of Police. They can also raise issues relating to administrative delays by senior officers or ministerial staff in matters concerning their personal service-related work.
The issues commonly raised include medical bills, problems in police residential quarters, pending promotions, pay fixation and family-related difficulties. The Superintendent of Police gives necessary directions to the concerned ministerial staff and police officers from time to time to resolve these grievances. The remaining complaints are promptly followed up at the higher level so that they can be resolved as early as possible.
